Troy Hotel
8.2Rating
ExcellentRated by Guests
280Reviews
What to expect
Pros
- 👨👩👧Family-friendly environment with separate beds for children
- 🅿️Presence of underground parking
- 🍽️Delicious and varied breakfast options
- 🛏️Clean rooms with white towels, bathrobes, and slippers
- 👍Polite and friendly staff
- 💰Reasonable room prices compared to international standards
- 🌳Convenient location near parks and shops
- 🎨Interesting room design
- 🏊Access to a pool, even though it may be for an additional fee
- 👌Modern amenities and facilities in the hotel
Cons
- 🚫Unresponsive and unfriendly staff members
- 🦟Presence of cockroaches in the room
- 🛌Poor room service and cleaning standards
- 🔇Low internet speed and limited Wi-Fi access
- 🕵️Lack of transparency in hotel policies and operations
- 🔊High noise levels from roads and neighboring rooms
- 💸Additional charges for amenities like the spa and pool
- 🛠️Change in management leading to a decline in service quality
- 🕒Inconvenient arrangements for events and advance payments
- 🚭Inadequate response to guest complaints and issues
What this place has to offer
Things to do and ways to relaxBilliards, Fitness center, Hammam, Hot tub, Karaoke, Massage, Nightclub, Sauna, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Russian
Stop at Troy Hotel to discover the wonders of Krasnodar. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. 24-hour front desk, express check-in/check-out, luggage storage, valet parking, room service are just some of the facilities on offer. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as whirlpool bathtub, air conditioning, heating, wake-up service, desk. Access to the hotel's hot tub, sauna, indoor pool, spa, massage will further enhance your satisfying stay. Convenience and comfort makes Troy Hotel the perfect choice for your stay in Krasnodar.
Where you'll be sleeping
62 m²
One-Bedroom Apartment
1 king bed and 1 sofa bed
32 m²
Standard Double Room
1 queen bed
45 m²
Suite
1 king bed and 1 sofa bed
32 m²
Standard Twin Room
2 single beds
36 m²
Junior Suite
1 king bed and 1 sofa bed
46 m²
Studio
62 m²
Apartment
62 m²
2-room suite apartment (breakfast included)
1 double bed
36 m²
Standard Room
2 single beds or 1 king bed
Suite Capacity 1
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