Hankyu Department Store - 410 m from property

Hep Five Ferris Wheel - 580 m from property

Shin Osaka Train Station - 3.74 km from property

Hilton Osaka

Osaka, Japan

8.6Rating

ExcellentRated by Guests

2206Reviews

What to expect

Pros

🌟Excellent service and hospitality from the staff
🍱Great variety and quality of breakfast options
🏬Convenient central location near transportation hubs and shopping areas
🧖‍♂️Spa and sauna facilities offer a relaxing experience
🍸Executive lounge with complimentary evening snacks and cocktails
👍Efficient check-in process and helpful concierge services
🛏️Spacious and comfortable rooms with modern amenities
🌆Scenic views of Osaka from high floors in the hotel
🍵Afternoon tea service in the lounge adds a touch of elegance
🛍️Proximity to luxury retail shops and entertainment options

Cons

⚡Power outage incident with emergency lights causing inconvenience
🔨Noise from demolition work next door during the day
🛎️Inconsistent elevator service with long wait times
💰High cost of incidentals and breakfast at the hotel
🚶‍♂️Crowded elevators and frequent stops on higher floors
🚿Low water pressure and unusual shower configuration in some rooms
🍳Expensive breakfast buffet pricing
😕Issues with communication during power outages or emergencies
🤝Mixed experiences with Hilton Honors program and customer service
🕰️Inconsistent wake-up call service affecting punctuality

What this place has to offer

Things to do and ways to relaxFitness center, Hot tub, Massage, On-site entertainment, Sauna, Spa, Spa/sauna, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage

Dining, drinking, and snackingRoom service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Chinese [Mandarin], French, Chinese [Cantonese], Korean, Japanese

Ideally located in the prime touristic area of Umeda, Hilton Osaka Hotel promises a relaxing and wonderful visit. The hotel offers a wide range of amenities and perks to ensure you have a great time. 24-hour room service, daily housekeeping, gift/souvenir shop, wheelchair accessible, 24-hour front desk are just some of the facilities on offer. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, carpeting, linens, mirror, slippers. Enjoy the hotel's recreational facilities, including fitness center, sauna, indoor pool, massage, before retiring to your room for a well-deserved rest. For reliable service and professional staff, Hilton Osaka Hotel caters to your needs.