Kazzhol Hotel Astana
7.8Rating
Very GoodRated by Guests
319Reviews
What to expect
Pros
- 🏊Spacious room with a big pool
- 🍳Good breakfast selection
- 🛏️Comfortable beds and pillows
- 🧖♂️Well-equipped spa and wellness facilities
- 🍴Variety of delicious dishes at the restaurant
- 👩💼Responsive and helpful reception staff
- 🧼Clean and modern rooms
- 👍Polite and friendly staff members
- 🚕Convenient location for exploring the city
- 🏞️Beautiful hotel design and decorations
Cons
- 🔒Security concerns with room door not locking
- 🥐Chaotic breakfast service with limited food choices
- 🧻Inconsistent housekeeping and amenities replenishment
- 🌡️Non-functional air conditioning in rooms
- 🍽️Slow and poor service during evening meals
- 💸Hidden costs and additional fees for certain services
- 👎Unfriendly or unhelpful staff members
- 🚪Lack of privacy and security concerns in bathrooms
- 🍔Limited or poor quality room service menu options
- 🌆Suboptimal location far from city center and attractions
What this place has to offer
Things to do and ways to relaxBilliards, Fitness center, Hot tub, Karaoke, Massage, On-site entertainment, Sauna, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Russian
Set in a prime location of Astana, Kazzhol Hotel Astana puts everything the city has to offer just outside your doorstep. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Take advantage of the hotel's 24-hour room service, free Wi-Fi in all rooms, Wi-Fi in public areas, valet parking, car park. Designed for comfort, selected guestrooms offer television LCD/plasma screen, separate living room, internet access – wireless, internet access – wireless (complimentary), non smoking rooms to ensure a restful night. Access to the hotel's hot tub, fitness center, sauna, spa, massage will further enhance your satisfying stay. A welcoming atmosphere and excellent service are what you can expect during your stay at Kazzhol Hotel Astana.
Where you'll be sleeping
31 m²
Comfort Room
1 king bed or 2 single beds or 1 double bed & 2 single beds or 1 queen bed
25 m²
Standard Double Room
1 queen bed or 2 single beds
35 m²
Junior Suite
1 king bed
45 m²
Suite
1 king bed
40 m²
Superior Family Room
2 king beds
75 m²
Premium Suite
1 king bed
25 m²
Standard With Breakfast
2 single beds
45 m²
Suite with Breakfast
2 single beds
70 m²
Business With Breakfast
1 king bed
33 m²
Superior with Breakfast
1 king bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.