Belltower by Giotto - 770 m from property

The Baptistery of St. John - 800 m from property

Church of Santa Maria Novella - 370 m from property

Basilica of Santa Maria Novella - 440 m from property

The Westin Excelsior, Florence

Florence, Italy

9Rating

ExcellentRated by Guests

297Reviews

What to expect

Pros

🌟Exceptional service by the staff
🍳Delicious breakfast options
🏞️Amazing views of the Arno River
🎹Piano bar with great service
🍷Welcome bottle of wine in the room
🛌Comfortable and spacious rooms
🏰Historic and beautifully maintained building
🎻Live music at the bar in the evening
👍Helpful concierge and front desk staff
🥂Rooftop bar with city views

Cons

🔊Poor soundproofing in rooms
🪟Outdated rooms with noise from neighboring guests
🔧Renovations ongoing during stay
🚪Room cleaning staff leaving windows open
☕Lack of in-room coffee machine
💰High room rates compared to other options
🚿Issues with shower size and maintenance
🛎️Breakfast room service and quality could be improved
🛋️Rooms showing signs of aging and need for updates
🕰️Limited storage space in the rooms

What this place has to offer

Things to do and ways to relaxFitness center, Hiking, Hot tub, Massage, Nightclub, On-site entertainment, Spa, Spa/sauna, Tennis court, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingRoom service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, Spanish, French, Portuguese, Italian

The 5-star The Westin Excelsior Florence offers comfort and convenience whether you're on business or holiday in Florence. The property features a wide range of facilities to make your stay a pleasant experience. All the necessary facilities, including 24-hour room service, 24-hour security, daily housekeeping, taxi service, ticket service, are at hand. Each guestroom is elegantly furnished and equipped with handy amenities. The hotel offers various recreational opportunities. The Westin Excelsior Florence combines warm hospitality with a lovely ambiance to make your stay in Florence unforgettable.