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The Westin Boston Seaport District

Boston, United States

425 SUMMER STREET

8.5Rating
ExcellentRated by Guests
940Reviews

What to expect

Pros

  • 🌟Exceptional customer service from staff like Rodney, Mei, Otto, and Mikaylee
  • 🍳Delicious and varied breakfast options at Sauciety
  • 🏨Comfortable and spacious rooms with heavenly beds
  • 👏Attentive and friendly service from waitstaff like Sharon, Sofia, and Kathy
  • 🥂Outstanding room service experience with staff like Mya and Latifa
  • 🎉Great location near attractions and convention center
  • 🍴Excellent food quality and service at hotel restaurants
  • 💼Convenient amenities such as gym, pool, and Starbucks on site
  • 🎭Connected to convention center for easy access
  • 🛏️Quiet and peaceful environment for a relaxing stay

Cons

  • 💤Uncomfortable beds and pillows in some rooms
  • 🔔Inconsistent housekeeping service
  • 💸Limited or confusing use of vouchers at on-site eateries
  • 🚨Issues with hotel services during labor strike
  • 🍽️Limited menu options at the hotel restaurant
  • 🛎️Long wait times or understaffed reception during peak hours
  • 🔌Insufficient outlets and outdated room furnishings
  • 🛠️Maintenance issues like peeling wallpaper and discolored grout
  • 🔇Lack of follow-up or communication after incidents like being stuck in an elevator
  • 🍷Overpriced or limited options at hotel gift store

What this place has to offer

Things to do and ways to relaxBowling alley, Fitness center, Hiking, Hot tub, On-site entertainment, Sauna, Spa, Spa/sauna, Squash court, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German

The 4-star Westin Boston Waterfront offers comfort and convenience whether you're on business or holiday in Boston (MA). Offering a variety of facilities and services, the property provides all you need for a good night's sleep. Service-minded staff will welcome and guide you at Westin Boston Waterfront. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like air conditioning, heating, wake-up service, desk, alarm clock. The property's peaceful atmosphere extends to its recreational facilities which include fitness center, indoor pool. Westin Boston Waterfront is an excellent choice from which to explore Boston (MA) or to simply relax and rejuvenate.

Where you'll be sleeping

Traditional, Guest room, 2 Double image 1
Traditional, Guest room, 2 Double image 2
Traditional, Guest room, 2 Double image 3
Traditional, Guest room, 2 Double image 4
Traditional, Guest room, 2 Double image 5
Traditional, Guest room, 2 Double image 6
Traditional, Guest room, 2 Double image 7
Traditional, Guest room, 2 Double image 8
Traditional, Guest room, 2 Double image 9
Traditional, Guest room, 2 Double image 10
Traditional, Guest room, 2 Double image 11
Traditional, Guest room, 2 Double image 12
Traditional, Guest room, 2 Double image 13
Traditional, Guest room, 2 Double image 14
Traditional, Guest room, 2 Double image 15
Traditional, Guest room, 2 Double image 16
30 m²

Traditional, Guest room, 2 Double

2 double beds

Traditional, Guest room, 1 King image 1
Traditional, Guest room, 1 King image 2
Traditional, Guest room, 1 King image 3
Traditional, Guest room, 1 King image 4
Traditional, Guest room, 1 King image 5
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Traditional, Guest room, 1 King image 8
Traditional, Guest room, 1 King image 9
Traditional, Guest room, 1 King image 10
Traditional, Guest room, 1 King image 11
Traditional, Guest room, 1 King image 12
Traditional, Guest room, 1 King image 13
Traditional, Guest room, 1 King image 14
Traditional, Guest room, 1 King image 15
Traditional, Guest room, 1 King image 16
30 m²

Traditional, Guest room, 1 King

1 king bed

Lawn on D, Guest room, 1 King image 1
Lawn on D, Guest room, 1 King image 2
Lawn on D, Guest room, 1 King image 3
Lawn on D, Guest room, 1 King image 4
Lawn on D, Guest room, 1 King image 5
Lawn on D, Guest room, 1 King image 6
Lawn on D, Guest room, 1 King image 7
Lawn on D, Guest room, 1 King image 8
Lawn on D, Guest room, 1 King image 9
Lawn on D, Guest room, 1 King image 10
Lawn on D, Guest room, 1 King image 11
Lawn on D, Guest room, 1 King image 12
Lawn on D, Guest room, 1 King image 13
30 m²

Lawn on D, Guest room, 1 King

1 king bed

Premium View, Guest room, 2 Double, High floor image 1
Premium View, Guest room, 2 Double, High floor image 2
Premium View, Guest room, 2 Double, High floor image 3
Premium View, Guest room, 2 Double, High floor image 4
Premium View, Guest room, 2 Double, High floor image 5
Premium View, Guest room, 2 Double, High floor image 6
Premium View, Guest room, 2 Double, High floor image 7
Premium View, Guest room, 2 Double, High floor image 8
Premium View, Guest room, 2 Double, High floor image 9
Premium View, Guest room, 2 Double, High floor image 10
34 m²

Premium View, Guest room, 2 Double, High floor

2 double beds

Premium View, Guest room, 1 King, High floor image 1
Premium View, Guest room, 1 King, High floor image 2
Premium View, Guest room, 1 King, High floor image 3
Premium View, Guest room, 1 King, High floor image 4
Premium View, Guest room, 1 King, High floor image 5
Premium View, Guest room, 1 King, High floor image 6
Premium View, Guest room, 1 King, High floor image 7
Premium View, Guest room, 1 King, High floor image 8
Premium View, Guest room, 1 King, High floor image 9
Premium View, Guest room, 1 King, High floor image 10
31 m²

Premium View, Guest room, 1 King, High floor

1 king bed

Harbor View, Junior Suite image 1
Harbor View, Junior Suite image 2
Harbor View, Junior Suite image 3
Harbor View, Junior Suite image 4
Harbor View, Junior Suite image 5
Harbor View, Junior Suite image 6
Harbor View, Junior Suite image 7
Harbor View, Junior Suite image 8
Harbor View, Junior Suite image 9
71 m²

Harbor View, Junior Suite

1 king bed or 1 double bed & 1 double bed

Guest room, 1 King, Boston Skyline view image 1
Guest room, 1 King, Boston Skyline view image 2
Guest room, 1 King, Boston Skyline view image 3
Guest room, 1 King, Boston Skyline view image 4
Guest room, 1 King, Boston Skyline view image 5
Guest room, 1 King, Boston Skyline view image 6
31 m²

Guest room, 1 King, Boston Skyline view

1 king bed

Parlor Room w Murphy bed, Guest room, City view image 1
Parlor Room w Murphy bed, Guest room, City view image 2
Parlor Room w Murphy bed, Guest room, City view image 3
Parlor Room w Murphy bed, Guest room, City view image 4
Parlor Room w Murphy bed, Guest room, City view image 5
Parlor Room w Murphy bed, Guest room, City view image 6
35 m²

Parlor Room w Murphy bed, Guest room, City view

1 king bed or 1 queen bed & 1 king bed

Traditional Double Room with Two Double Beds and Adapted Tub - Mobility and Hearing Accessible image 1
Traditional Double Room with Two Double Beds and Adapted Tub - Mobility and Hearing Accessible image 2
Traditional Double Room with Two Double Beds and Adapted Tub - Mobility and Hearing Accessible image 3
Traditional Double Room with Two Double Beds and Adapted Tub - Mobility and Hearing Accessible image 4
Traditional Double Room with Two Double Beds and Adapted Tub - Mobility and Hearing Accessible image 5
Traditional Double Room with Two Double Beds and Adapted Tub - Mobility and Hearing Accessible image 6
Traditional Double Room with Two Double Beds and Adapted Tub - Mobility and Hearing Accessible image 7
Traditional Double Room with Two Double Beds and Adapted Tub - Mobility and Hearing Accessible image 8
31 m²

Traditional Double Room with Two Double Beds and Adapted Tub - Mobility and Hearing Accessible

2 double beds

Executive Suite Bedroom, 1 Bedroom Smaller Suite, 1 King image 1
Executive Suite Bedroom, 1 Bedroom Smaller Suite, 1 King image 2
Executive Suite Bedroom, 1 Bedroom Smaller Suite, 1 King image 3
Executive Suite Bedroom, 1 Bedroom Smaller Suite, 1 King image 4
Executive Suite Bedroom, 1 Bedroom Smaller Suite, 1 King image 5
Executive Suite Bedroom, 1 Bedroom Smaller Suite, 1 King image 6
Executive Suite Bedroom, 1 Bedroom Smaller Suite, 1 King image 7
32 m²

Executive Suite Bedroom, 1 Bedroom Smaller Suite, 1 King

1 king bed

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Where you'll be staying