The Ritz-Carlton, Astana
9.2Rating
ExceptionalRated by Guests
318Reviews
What to expect
Pros
- 🌟Outstanding service from professional and friendly staff
- 🛌Spacious and comfortable rooms with modern amenities
- 🍴Delicious and diverse dining options with excellent food quality
- 🏊♂️Lovely indoor pool and spa area for relaxation
- 🌆Excellent location at the heart of the city with great views
- 💼Perfect for business travelers with top-notch services
- 🥂Memorable and personalized service for special occasions
- 🎂Special attention to birthdays and celebrations
- 🍣Fantastic dining experience with fresh and authentic cuisine
- 🛎️Warm and welcoming atmosphere with a personal touch
Cons
- 🎶Noise issues with music from surrounding areas affecting sleep quality
- 🌡️Difficulty controlling room temperature, especially in winter
- 💰Higher pricing compared to other options in the city
- 🚫Lack of BonVoy benefits for elite members, leading to dissatisfaction
- 🥤Slow service in the lobby lounge with delays in receiving orders
- 🎵Music selection may not suit everyone's taste early in the morning
- 🧾Buffet breakfast offerings may not meet 5-star standards
- 💤Rooms need better soundproofing to address noise disturbances
- 🔔Some rooms may require improved cleanliness standards
- 🍹Bar and lounge areas could enhance speed of service for drinks
What this place has to offer
Things to do and ways to relaxBody scrub, Body wrap, Fitness center, Game room, Hiking, Hot tub, Massage, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom, Tours, Yoga room
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Kitchen, Room service [24-hour], Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Russian
The Ritz-Carlton Astana is a popular choice amongst travelers in Astana, whether exploring or just passing through. The hotel offers a wide range of amenities and perks to ensure you have a great time. Take advantage of the hotel's 24-hour security. Designed for comfort, selected guestrooms offer television LCD/plasma screen, air conditioning, heating, wake-up service, desk to ensure a restful night. The hotel offers various recreational opportunities. Friendly staff, great facilities and close proximity to all that Astana has to offer are three great reasons you should stay at The Ritz-Carlton Astana.
Where you'll be sleeping
40 m²
Club level, Guest room, 2 Queen, City view
2 queen beds
46 m²
Club level, Guest room, 1 King, City view
1 king bed
270 m²
Ritz-Carlton Suite, 1 Bedroom Suite, 1 King, City view
1 king bed
46 m²
Deluxe Room, Guest Room, 1 King, City View
1 king bed
115 m²
Executive Suite, 1 King, City view
1 king bed
153 m²
Carlton Suite, 1 Bedroom Suite, 1 King
1 king bed
45 m²
Premium Room, Guest room, 1 King, City view
1 king bed
75 m²
Junior Suite
1 king bed
40 m²
Deluxe Room, Guest room, 2 Queen
2 queen beds
76 m²
Junior Suite, 1 King, City view
1 king bed
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