The Ritz-Carlton, Almaty
9.2Rating
ExceptionalRated by Guests
525Reviews
What to expect
Pros
- 🌟Excellent service and professionalism of the staff
- 🏞️Stunning views of the mountains and surroundings
- 🍽️Delicious and elaborate breakfast options
- 🍾Warm and personalized welcome gestures for guests
- 💆♂️Fantastic spa facilities and services
- 🛏️Luxurious and spacious rooms with modern amenities
- 🎉Special arrangements for celebrations and occasions
- 🏙️Convenient location near shopping areas and attractions
- 🍴Variety and quality of dining options within the hotel
- 📞Efficient concierge service and assistance for guests
Cons
- 🔇Poor soundproofing in some rooms causing noise disturbances
- 💡Issues with smart lighting systems and room controls
- 🍳High breakfast cost not justifying the quality or selection
- 🚪Inconvenient access to rooms requiring multiple elevator changes
- 🧹Housekeeping inconsistencies and amenity replenishment issues
- 💰Expensive rates and additional charges for basic services
- 🗣️Confusion or lack of communication about hotel policies or events
- 🛁Maintenance issues with bathroom fixtures and cleanliness standards
- 🚪Unwelcoming or rude behavior from specific hotel staff members
- 🚗Limited or inconvenient parking options for guests with vehicles
What this place has to offer
Things to do and ways to relaxFitness center, Game room, Golf course [on-site], Hammam, Hiking, Hot tub, Massage, Nightclub, On-site entertainment, Sauna, Skiing, Spa, Spa/sauna, Steamroom, Tours, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, Hindi, Chinese [Mandarin], French, Portuguese, Arabic, Turkish, Ukrainian, Korean, Russian
The Ritz Carlton Almaty is a popular choice amongst travelers in Almaty, whether exploring or just passing through. Both business travelers and tourists can enjoy the hotel's facilities and services. Service-minded staff will welcome and guide you at the The Ritz Carlton Almaty. Designed for comfort, selected guestrooms offer television LCD/plasma screen, additional bathroom, additional toilet, bathroom phone, complimentary tea to ensure a restful night. Access to the hotel's yoga room, fitness center, sauna, spa, massage will further enhance your satisfying stay. The Ritz Carlton Almaty combines warm hospitality with a lovely ambiance to make your stay in Almaty unforgettable.
Where you'll be sleeping
41 m²
Club level, Guest room, 2 Double, Mountain view
2 double beds
115 m²
Grand Suite, 1 Bedroom Larger Suite, 1 King, Corner room
1 king bed
41 m²
Club level, Guest room, 1 King
1 king bed
41 m²
Deluxe Room, Guest room, 2 Double, Mountain view
2 double beds
41 m²
Deluxe Mountain View, Guest room, 1 King, Mountain view
1 king bed
40 m²
Junior Suite, 1 King, City view
1 king bed
80 m²
Executive Suite, 1 King
1 king bed
40 m²
Deluxe Room, Guest room, 1 King
1 king bed
45 m²
Grand Deluxe Room, Larger Guest room, 1 King, Mountain view
1 king bed
45 m²
Grand Deluxe, Larger Guest room, 2 Doubles, Corner room
2 double beds
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