The Cumberland London
8.5Rating
ExcellentRated by Guests
5,602Reviews
What to expect
Pros
- 🌟Great location in London Central
- 🍳Plenty of breakfast options available
- 🛏️Comfortable beds for a good night's sleep
- 🏨Efficient check-in and check-out process
- 🥂Nice complimentary touches like a mini bar and welcome note
- 🎶Great music played throughout the hotel
- 🛋️Stylish decor and cool design elements
- 🍽️Excellent food options available
- 👍Professional and friendly staff members
- 🔍Close proximity to transportation and attractions
Cons
- 🙅Crowded and noisy breakfast room
- 💰High prices for services and amenities
- 🤢Strong and unpleasant smell in the lobby
- 🔒Maintenance issues with room amenities
- 🛎️Poor communication and service from staff
- 🚪Room size not as expected or suitable for extra beds
- 🔊Noisy environment affecting comfort levels
- 🤷Inconsistent or unhelpful responses from management
- 💔Disappointing experiences with emergency situations
- 🤮Unpleasant smells and cleanliness issues in certain areas
What this place has to offer
Things to do and ways to relaxFitness center, On-site entertainment, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, Filipino, French, Portuguese, Italian, Arabic, Dutch, Polish, Turkish, Ukrainian, Russian, Greek, Hungarian, Lithuanian, Romanian, Croatian
Ideally located in the prime touristic area of Hyde Park, The Cumberland – A Marble Arch Hotel promises a relaxing and wonderful visit. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, photocopying are there for guest's enjoyment. Locker, closet, complimentary tea, towels, carpeting can be found in selected guestrooms. To enhance guests' stay, the hotel offers recreational facilities such as fitness center. Convenience and comfort makes The Cumberland – A Marble Arch Hotel the perfect choice for your stay in London.
Where you'll be sleeping
20 m²
Executive Double
1 double bed
45 m²
Star Suite
1 sofa bed and 1 king bed
30 m²
Studio Suite
1 king bed and 1 sofa bed
21 m²
Gold King Park View
1 king bed
24 m²
Gold Family
2 double beds
20 m²
Executive Twin
2 single beds
24 m²
Gold Twin Room
2 single beds
24 m²
Gold King Room
1 king bed
19 m²
Classic Double Room
1 double bed
19 m²
Classic Twin Room
2 single beds
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