Sheraton Grand Hotel & Spa, Edinburgh
8.8Rating
ExcellentRated by Guests
3,722Reviews
What to expect
Pros
- 🏨Centrally located with easy access to attractions
- 🤝Friendly and accommodating staff
- 🍹Excellent lounge service with complimentary drinks and snacks
- 🍽️Great breakfast options and high tea at the Club Lounge
- 💆♂️Spa facilities are excellent with hydropool and relaxing atmosphere
- 🏊♂️Nice pool area for leisure and relaxation
- 🏰Some rooms offer beautiful castle views
- 🎶Live music entertainment at the bar
- 🔒Club Lounge for elite members with complimentary services
- 🍸Skillful mixology and outstanding service at the bar
Cons
- 💰High prices compared to value offered
- 🛏️Uncomfortable beds needing replacement
- 🚫Limited healthy food options, especially in the lounge
- 📶Slow and unstable WIFI connectivity throughout the hotel
- 🚷Club and spa package now available only with suite bookings, extra charges apply
- 🎭Lack of social atmosphere in the hotel, solo experience
- 🔧Inconsistent room quality and need for refurbishment
- 🔑Issues with Bonvoy points and slow customer service response
- 🏊♂️Limited access or extra charges for some spa facilities
- 🍹Limited healthy food options, especially in the lounge
What this place has to offer
Things to do and ways to relaxFitness center, Golf course [on-site], Hot tub, Light therapy, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours, Yoga room
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, Chinese [Mandarin], French, Italian, Arabic, Dutch, Polish, Turkish, Ukrainian
Sheraton Grand Hotel & Spa, Edinburgh is perfectly located for both business and leisure guests in Edinburgh. The hotel has everything you need for a comfortable stay. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, fireplace are there for guest's enjoyment. Each guestroom is elegantly furnished and equipped with handy amenities. The hotel offers various recreational opportunities. Sheraton Grand Hotel & Spa, Edinburgh is an excellent choice from which to explore Edinburgh or to simply relax and rejuvenate.
Where you'll be sleeping
48 m²
Suite, 1 King, Edinburgh Castle view
1 king bed
28 m²
Sheraton Club, Guest room, 2 Twin/Single Bed(s)
2 single beds
48 m²
Suite, 1 King
1 king bed
118 m²
Grand, 2 Bedroom Suite, Castle view
1 king bed
48 m²
Club Suite
1 king bed
28 m²
Sheraton Club & Spa, Guest room, 1 King
1 king bed
28 m²
Sheraton Club & Spa, Guest room, 2 Twin/Single Bed(s)
2 single beds
28 m²
Sheraton Club, Guest room, 1 King
1 king bed
28 m²
King Room
1 queen bed
30 m²
Classic, Guest room, 2 Twin/Single Bed(s)
2 single beds
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.