Shangri-La Toronto

Name: Shangri-La Toronto
Address: 188 University Avenue, Toronto (ON), Ontario, M5H 0A3, Canada
Rating: 9.266187050359711

Toronto (ON), Canada

188 University Avenue, M5H 0A3

9.3Rating

ExceptionalRated by Guests

417Reviews

What to expect

Pros

🌟Outstanding customer service and attentiveness by staff
🍴Delicious food and drinks available at the hotel
🏊Well-maintained pool and gym facilities
🎼Live music in the lobby lounge offering a great ambiance
🔝Luxurious rooms with spacious bathrooms and modern design
🛏️Comfortable beds and quiet rooms for a restful stay
👩‍👩‍👧‍👦Friendly and helpful staff catering to families and all guests
🍵Complimentary amenities like tea, chocolates, and room upgrades
🎉Special touches for celebrations like birthdays and anniversaries
🛎️Efficient concierge service for recommendations and bookings

Cons

💸Expensive breakfast costs and limited options
🔊Possible noise disturbances from road or construction work
🕰️Slow service during peak times at the a la carte restaurant
🌿Use of artificial plants and flowers affecting the ambiance
💧Maintenance issues in some rooms like broken handles and drains
🤷Confusion or miscommunication regarding included amenities like breakfast
🧹Occasional lapses in housekeeping services or turndown service
🌆Limited views or obstruction of iconic landmarks like CN Tower
🐟Concerns about animal welfare, such as fish in the lobby not appearing well
💻Inconsistent or unreliable internet connectivity in certain rooms

What this place has to offer

Things to do and ways to relaxFitness center, Hammam, Hot tub, Massage, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom, Yoga room

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingRoom service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Spanish, Chinese [Mandarin], French, Korean, Russian, Japanese

Stop at Shangri-La Toronto to discover the wonders of Toronto (ON). Offering a variety of facilities and services, the property provides all you need for a good night's sleep. Service-minded staff will welcome and guide you at Shangri-La Toronto. Flat screen television, desk, mini bar, iPod docking station, telephone can be found in selected guestrooms. The property offers various recreational opportunities. No matter what your reasons are for visiting Toronto (ON), Shangri-La Toronto will make you feel instantly at home.