Exterior view
Exterior view
Lobby
Premier Selection Suite 1 King - View
Family Premier Suite 1 King - View
Reception
Lobby
Lobby
Family Executive King - View
Titiwangsa Lake Garden - 2.66 km from property
Premier Selection Suite 1 King - Room plan
Swimming pool [outdoor]
Family Premier Suite 1 King - Bed
KL Tower - 250 m from property
Masjid Jamek of Kuala Lumpur - 1.27 km from property
Kuala Lumpur City Centre - 1.38 km from property
Malayan Railway Administration Building - 2.11 km from property
Family Executive King - Bed
Executive Room King - Bed
Restaurant
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Deluxe Room King - Bed
Horizon Club Executive King - Bed
Restaurant
Restaurant
Restaurant
Executive Room Twin - Bed
Restaurant
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Bar/lounge
Restaurant
Restaurant
Bar

Shangri-La Kuala Lumpur

Kuala Lumpur, Malaysia

8.9Rating
ExcellentRated by Guests
6249Reviews

What to expect

Pros

  • 🌟Exceptional customer service and hospitality
  • 🏊‍♂️Enjoyable swimming pool with separate adult lounging area
  • 🍽️Excellent food options, especially at the buffet dinners
  • 🧖‍♂️Relaxing spa services with friendly staff
  • 🍹Complimentary refreshments and treats by the pool
  • 🏋️‍♂️Superb gym facilities and Health Club experience
  • 🚗Convenient location with free shuttle service to main shopping areas
  • 👨‍👩‍👧‍👦Family-friendly activities and programs for kids
  • 🎉Personalized and attentive service for special occasions
  • 🌺Beautiful lobby and entrance area creating a graceful ambiance

Cons

  • 👶Presence of children can make some areas less quiet
  • 🛏️Firm mattresses with thin toppers may not suit everyone
  • 🍴Crowded and chaotic atmosphere at certain dining areas
  • 📱Lack of outlets by the bed for charging electronics
  • 🧴Rooms could use a makeover for a more modern feel
  • 🚗Valet service not included for suite guests, only free parking
  • 🍹Not all areas have adult-only sections for a quieter experience
  • 🧹Room cleaning could be more thorough and consistent
  • 🎂Some areas may feel less personalized for special members
  • 🔊Occasional loud and busy environment in certain dining spaces

What this place has to offer

Things to do and ways to relaxFitness center, Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Restaurant [halal], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Hindi, Chinese [Mandarin], Chinese [Cantonese], Tamil, Malay

Stop at Shangri-la Hotel to discover the wonders of Kuala Lumpur. The property features a wide range of facilities to make your stay a pleasant experience. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping are there for guest's enjoyment. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, clothes rack, complimentary instant coffee, complimentary tea, slippers. The hotel's peaceful atmosphere extends to its recreational facilities which include dart board, yoga room, hot tub, fitness center, sauna. No matter what your reasons are for visiting Kuala Lumpur, Shangri-la Hotel will make you feel instantly at home.

Where you'll be sleeping

Family Premier Suite 1 King image 1
Family Premier Suite 1 King image 2
Family Premier Suite 1 King image 3
Family Premier Suite 1 King image 4
80 m²

Family Premier Suite 1 King

1 king bed

Premier Selection Suite 1 King image 1
Premier Selection Suite 1 King image 2
Premier Selection Suite 1 King image 3
Premier Selection Suite 1 King image 4
80 m²

Premier Selection Suite 1 King

1 king bed

Horizon Club Executive King image 1
Horizon Club Executive King image 2
Horizon Club Executive King image 3
Horizon Club Executive King image 4
39 m²

Horizon Club Executive King

1 king bed

Family Executive King image 1
Family Executive King image 2
Family Executive King image 3
Family Executive King image 4
Family Executive King image 5
74 m²

Family Executive King

1 king bed

Horizon Club Executive Twin image 1
Horizon Club Executive Twin image 2
Horizon Club Executive Twin image 3
Horizon Club Executive Twin image 4
39 m²

Horizon Club Executive Twin

2 single beds

Executive Room King image 1
Executive Room King image 2
Executive Room King image 3
Executive Room King image 4
39 m²

Executive Room King

1 king bed

Executive Room Twin image 1
Executive Room Twin image 2
Executive Room Twin image 3
Executive Room Twin image 4
39 m²

Executive Room Twin

2 single beds

Deluxe Room King image 1
Deluxe Room King image 2
Deluxe Room King image 3
Deluxe Room King image 4
37 m²

Deluxe Room King

1 king bed

Executive Twin Room image 1

Executive Twin Room

Executive Suite image 1

Executive Suite

What other guests say about this hotel

Where you'll be staying