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9.3Rating
ExceptionalRated by Guests
1,458Reviews
What to expect
Pros
- 🌟Exceptional service from all staff members
- 🏊Great pool and spa facilities for relaxation
- 🍽️Delicious food options and breakfast selections
- 🛌Luxurious and spacious rooms with comfortable amenities
- 🌆Convenient and central location in the heart of the city
- 🏋️Well-equipped gym for fitness enthusiasts
- 🛎️Efficient check-in and check-out process
- 🐕Special guide dog ambassador adding a unique touch to the hotel
- 🍸Captains Bar offering amazing cocktails and drinks
- 💑Perfect for romantic getaways and couples retreats
Cons
- 🚿Design flaw in disabled room causing bathroom flooding
- 👎Rude and unhelpful staff when requesting room change
- 👧Breakfast area crowded with noisy children
- 🚗Limited parking options or need for valet service
- 🌉Hotel location away from CBD requiring transport for city access
- 💰High price not commensurate with service quality
- 🚪Room amenities or cleanliness need improvement
- 🎉Noise levels from nearby activities or events
- 🔒Safe usage causing misplacement of personal items
- 🚶Limited walking distance to attractions or dining options
What this place has to offer
Things to do and ways to relaxFitness center, Game room, Golf course [on-site], Hot tub, Massage, On-site entertainment, Pool with view, Sauna, Spa, Spa/sauna, Steamroom, Tours, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, Hindi, Chinese [Mandarin], Thai, French, Portuguese, Italian, Turkish, Korean, Russian, Vietnamese, Japanese, Indonesian, Malay
Where you'll be sleeping








127 m²
Executive Suite
1 king bed






57 m²
1 King Bed Harbour View with Balcony
1 king bed







71 m²
Park Suite
1 king bed






47 m²
1 King Bed Harbour View
1 king bed






57 m²
2 Twin Beds
2 single beds






65 m²
1 King Bed Rooftop with Balcony
1 king bed





57 m²
2 Twin Beds Harbour View
2 single beds






71 m²
Harbor Suite
1 king bed





65 m²
1 King Bed Deluxe
1 king bed





57 m²
1 King Bed with Balcony
1 king bed
What other guests say about this hotel
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