Oro Verde Cuenca

Name: Oro Verde Cuenca
Address: Av. Ordoñez Laso s/n Prolongacion Av.3 de Noviembre, Cuenca, EC010150, Ecuador
Rating: 9.507692307692308

Cuenca, Ecuador

Av. Ordoñez Laso s/n Prolongacion Av.3 de Noviembre, EC010150

9.5Rating

ExceptionalRated by Guests

130Reviews

What to expect

Pros

🌟Excellent customer service with friendly and helpful staff
🍳Delicious and diverse breakfast options
🏊Lovely swimming pool and peaceful area
💪Access to a full gym onsite for fitness enthusiasts
🎶Live music at the bar for added entertainment
🍽️Impressive restaurant with quality food choices
🎉Special treats provided for special occasions like anniversaries
🎼Inviting lobby with a piano bar area
🌿Adjacent to a river with a walking/running path for scenic strolls
🔔Attentive and well-trained staff providing outstanding service

Cons

🚽Issues with the bathroom facilities, like a 'bottleneck'
🏋️Limited gym equipment and early closure on Sundays
🍽️Inconsistencies in the quality and presentation of restaurant dishes
🍷Limited wine selection and unavailable premium drink options
🕰️Slow service and stressed management in the restaurant during dinner hours
🛏️Minimalistic room decor that may lack warmth and character
🔑Key card issues leading to access problems for some guests
🚗Slightly distant location from the old town, requiring taxi rides for city center access
📝Lack of cross-service between front desk and restaurant/room service departments
🛎️Some unavailable or outdated amenities affecting overall guest experience

What this place has to offer

Things to do and ways to relaxFitness center, Hot tub, On-site entertainment, Sauna, Spa, Spa/sauna, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Spanish

Ideally located in the prime touristic area of Cuenca City Center, Hotel Oro Verde Cuenca promises a relaxing and wonderful visit. The property features a wide range of facilities to make your stay a pleasant experience. Service-minded staff will welcome and guide you at the Hotel Oro Verde Cuenca. Some of the well-appointed guestrooms feature desk, mini bar, balcony/terrace, alarm clock, telephone. Enjoy the hotel's recreational facilities, including fitness center, sauna, outdoor pool, garden, before retiring to your room for a well-deserved rest. Hotel Oro Verde Cuenca combines warm hospitality with a lovely ambiance to make your stay in Cuenca unforgettable.