Mayan Secret Hotel Boutique
8.1Rating
ExcellentRated by Guests
56Reviews
What to expect
Pros
- 🌿Beautiful and tranquil surroundings
- 🏊♂️Great pool and spa facilities
- 🚗Convenient location for exploring nearby attractions
- 🛏️Comfortable and spacious rooms with modern amenities
- 🍳Delicious continental breakfast included
- 🐶Pet-friendly accommodation
- 🤝Friendly and helpful staff
- 🌟Excellent service and attention to detail
- 🌄Scenic views and natural surroundings
- 💒Unique amenities like a chapel on the property
Cons
- 💸Overpriced for the quality offered
- 🚫Lack of nearby restaurants and services
- 🛌Issues with room cleanliness and maintenance
- 🍽️Limited dining options on-site
- 🔒Problems with double charging and refunds
- ⏳Delayed or unresolved refund processes
- 📸Discrepancies between advertised and actual offerings
- 🤷♀️Unreliable service and unprofessional behavior
- 🌆Far distance from city center and attractions
- 😞Disappointing experience based on high expectations
What this place has to offer
Things to do and ways to relaxFitness center, Golf course [on-site], Hot tub, On-site entertainment, Pool with view, Sauna, Spa, Spa/sauna, Tours
Services and conveniencesContactless check-in/out, Daily housekeeping, Elevator, Facilities for disabled guests, Food delivery
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
The 4-star Mayan Secret Hotel Boutique offers comfort and convenience whether you're on business or holiday in Chetumal. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. To be found at the hotel are 24-hour front desk, facilities for disabled guests, room service, airport transfer, car hire. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as whirlpool bathtub, air conditioning, desk, mini bar, balcony/terrace. Enjoy the hotel's recreational facilities, including hot tub, fitness center, sauna, outdoor pool, spa, before retiring to your room for a well-deserved rest. A welcoming atmosphere and excellent service are what you can expect during your stay at Mayan Secret Hotel Boutique.
Where you'll be sleeping
20 m²
junior Suite Room with King bed with Hot Tub
1 king bed
20 m²
Master Suite Room with Two Queen Beds with Hot Tub
2 queen beds
20 m²
King Room
1 king bed
20 m²
Queen Room with Two Queen Beds
2 queen beds
20 m²
Superior Room with Garden View
Room Assigned on Arrival
Junior Suite, Garden View
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