JW Marriott Grand Rapids
7.5Rating
Very GoodRated by Guests
145Reviews
What to expect
Pros
- 🏖️Beautiful beach nearby
- 🛏️Comfortable beds for a good night's sleep
- 🍽️Great food options in or near the hotel
- 🍸Friendly and attentive staff at the bar and lounge
- 🌆Excellent location in downtown Grand Rapids
- ☕️Convenient on-site Starbucks for coffee lovers
- 🥂Executive lounge with breathtaking views and good service
- 🚗Efficient valet service for convenient parking
- 🍳Delicious breakfast options at the restaurant
- 🎵Enjoyable live music in the hotel lobby
Cons
- 🧹Rooms in need of better cleaning and maintenance
- 🕰️Late check-in times causing inconvenience for guests
- 💸High parking fees for self-parking at the hotel
- 🔇Lack of soundproofing leading to noise disturbances
- 🚪Intrusive security checks for room occupancy verification
- 🤝Inter-departmental communication issues affecting guest service
- 🍽️Inconsistent service quality at on-site restaurants
- 🛎️Front desk staff lacking attentiveness and transparency
- 🚫Poor response to special requests and anniversary celebrations
- 😴Issues with bed comfort and room amenities
What this place has to offer
Things to do and ways to relaxBody scrub, Body wrap, Fitness center, Hot tub, Light therapy, Massage, Sauna, Spa, Spa/sauna, Steamroom
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
JW Marriott Grand Rapids is perfectly located for both business and leisure guests in Grand Rapids (MI). Offering a variety of facilities and services, the property provides all you need for a good night's sleep. Service-minded staff will welcome and guide you at JW Marriott Grand Rapids. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. No matter what your reasons are for visiting Grand Rapids (MI), JW Marriott Grand Rapids will make you feel instantly at home.
Where you'll be sleeping
37 m²
Guest room, 1 King, City view
1 king bed
37 m²
Executive level, Guest room, 1 King
1 king bed
37 m²
Guest room, 1 King, Water view
1 king bed
84 m²
1 Bedroom Executive Suite, 1 King, City view
1 king bed
37 m²
Executive level, Guest room, 2 Queen
2 queen beds
37 m²
Guest room, 2 Queen, City view
2 queen beds
37 m²
Guest room, 2 Queen, Water view
2 queen beds
Founder's Suite, Concierge lounge access, 1 King, River view
1 king bed
34 m²
Room, 1 King Bed, Accessible, City View (Mobility W/Tub)
1 king bed
84 m²
Executive One Bedroom Suite with City View
1 king bed or 1 double bed and 1 queen bed
What other guests say about this hotel
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