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9.2Rating
ExceptionalRated by Guests
50Reviews
What to expect
Pros
- 🌟Exceptional service and hospitality
- 🏞️Stunning views from high floors
- 🍽️Delicious and varied breakfast options
- 🛌Comfortable and spacious rooms
- 🍵Complimentary afternoon tea with great choices
- 🏊Luxurious amenities and facilities
- 🌆Prime location overlooking the city
- 🎨Artistic decor and attention to detail
- 🎉Friendly and helpful staff speaking multiple languages
- 🍴High-quality dining options and exquisite food
Cons
- 🚪Lack of privacy with transparent bathroom doors
- 🌧️Delayed or insufficient warm water supply
- 🛋️Stains on carpets requiring better cleanliness
- 🚿Missing sauna, steam room, and jacuzzi facilities
- 🕶️Tinted windows obstructing city views
- 💸High prices without corresponding value
- 🚫Inability to arrange tour trips for guests
- ❌Lack of communication response prior to arrival
- 🔌Issues with Apple Pay functionality
- 🏨Limited or poor view from some rooms
What this place has to offer
Things to do and ways to relaxFitness center, Foot bath, Massage, Private bath, Sauna, Spa, Spa/sauna, Tours, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, Chinese [Mandarin], Japanese
Where you'll be sleeping












68 m²
Stateroom King
1 king bed











68 m²
Premium Stateroom King
1 king bed










118 m²
J River View Suite
1 king bed








258 m²
Jin Jiang Suite
3 king beds








95 m²
J Grand Suite
1 king bed








95 m²
Grand Suite Bund View
1 king bed








68 m²
Stateroom Twin
2 single beds






195 m²
J Suite
1 king bed





Shanghai Suite
1 king bed




61 m²
J Skyline King Room
1 king bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.