Premier Harbour View Suite (Newly Renovated) - View

Grand Premier Harbour View Twin (Newly Renovated) - View

Grand Premier Peak View Twin (Newly Renovated) - View

Hong Kong Space Museum - 2.07 km from property

Horizon Peak View King(Newly Renovated) - Guestroom

Horizon Harbour View Twin(Newly Renovated) - Bed

Hong Kong Convention & Exhibition Centre - 1 km from property

Golden Bauhinia Square - 1.28 km from property

Horizon Harbour View King(Newly Renovated) - Bed

Horizon Harbour View King(Newly Renovated) - Room plan

Island Shangri-La, Hong Kong

Hong Kong, Hong Kong SAR, China

9Rating

ExcellentRated by Guests

1876Reviews

What to expect

Pros

🌟Great location to explore the city and beyond
🏨Professional and attentive service
🛍️Connected to shopping centers for convenience
🍽️Excellent dining options with live entertainment
👨‍👩‍👧‍👦Family-friendly amenities and activities
🏊‍♂️Beautiful pool area for relaxation
🍹Fantastic themed family rooms for a unique experience
🛏️Comfortable and newly renovated rooms
🍴Diverse and delicious room service menu
🎉Personalized service for a memorable stay

Cons

🕰️Slow elevator system causing delays
🛠️In need of renovations in certain areas
🍰Issues with timeliness and execution of special requests
👎Inconsistency in service quality and staff attitude
🚪Lack of attention to room maintenance and details
🤔Some rooms may have outdated facilities and decor
🌆Potential noise or odor issues in certain parts of the hotel
💸High cost for certain services or amenities
🔒Challenges with room reservations and communication
👨‍💼Limited staff responsiveness and communication

What this place has to offer

Things to do and ways to relaxBody scrub, Body wrap, Fitness center, Foot bath, Hot tub, Massage, On-site entertainment, Pool with view, Sauna, Solarium, Spa, Spa/sauna, Steamroom, Tours, Yoga room

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingRoom service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Chinese [Mandarin], Chinese [Cantonese]

Island Shangri-la Hotel is conveniently located in the popular Hong Kong Central area. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop are on the list of things guests can enjoy. Television LCD/plasma screen, bathroom phone, carpeting, clothes rack, linens can be found in selected guestrooms. The hotel's peaceful atmosphere extends to its recreational facilities which include yoga room, hot tub, fitness center, sauna, outdoor pool. A welcoming atmosphere and excellent service are what you can expect during your stay at Island Shangri-la Hotel.