Hilton Porto Gaia
8.8Rating
ExcellentRated by Guests
412Reviews
What to expect
Pros
- 🌟Great location with easy access to major attractions
- 🍳Superb breakfast buffet with a variety of options including made-to-order omelettes
- 🏊♂️Well-equipped spa area with sauna, heated pool, and Jacuzzi
- 🛌Comfortable and spacious rooms with modern amenities
- 🍷Fantastic view of the town from the bar on the 3rd floor
- 🧳Friendly and helpful staff who offer storage services for guests' luggage
- 🌅Panoramic view of Porto from the hotel premises
- 🍾Asti Spumante and other quality beverages available at breakfast
- 👑King size beds for extra comfort and relaxation
- 🛎️Excellent concierge service willing to assist with guest needs
Cons
- 💸Charging for spa access that was previously free
- 🍽️Miscommunication regarding meal reservations and menu presentation
- 🔇Lack of soundproofing causing noise disturbances
- 🕰️Slow check-out process that could be more efficient
- 🥤Charges for minibar items not provided in the room
- 🏨Inconsistent room cleanliness standards
- 🍜Cold buffet items at breakfast
- 📺Outdated TVs in rooms lacking modern streaming services
- 🚗Surprise charges upon checkout not communicated during check-in
- 🛁Lack of bathroom amenities like toothbrushes in a 5-star hotel
What this place has to offer
Things to do and ways to relaxFitness center, Hammam, Hot tub, Massage, On-site entertainment, Sauna, Spa, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, French, Portuguese
Where you'll be sleeping
37 m²
King Deluxe Room With River View
1 king bed
34 m²
King Deluxe Room
1 king bed
75 m²
King Duplex Deluxe Suite
1 king bed
55 m²
King Duplex Suite
1 king bed
32 m²
King Guest Room
1 king bed
49 m²
King Junior Suite
1 king bed
32 m²
King Executive Room
1 king bed
32 m²
Twin Guest Room
1 single bed
52 m²
King One Bedroom Suite
1 king bed
32 m²
Twin Executive Room
1 single bed
What other guests say about this hotel
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