Cloud Hotel and Suites

Name: Cloud Hotel and Suites
Address: Corner of 4th parklands & Masai Road-Diamond Plaza Annexe., Nairobi, Nairobi, 49434-00100 Nairobi, Kenya
Rating: 6.503821656050955

Nairobi, Kenya

Corner of 4th parklands & Masai Road-Diamond Plaza Annexe., 49434-00100 Nairobi

6.5Rating

GoodRated by Guests

314Reviews

What to expect

Pros

🏊Well-equipped gym and pool facilities
🍽️Great food options and tasty meals
👍Friendly and helpful staff members
🛏️Clean and comfortable rooms
🏢Convenient location for business travelers
🤝Excellent service from the receptionist and staff
🌟Value for money and reasonable pricing
🏞️Beautiful views of Nairobi skyline
💪Good gym facilities for guests
🎉Offers a variety of amenities for a comfortable stay

Cons

🔒Security concerns with unlocked doors
🎵Noise disturbances from nearby events or parties
🍴Poor quality or limited breakfast options
🧼Issues with cleanliness and hygiene in some areas
💸Overpriced services or additional charges
🔨Maintenance issues like leaky roofs or outdated facilities
❌Unprofessional behavior from staff members
🛠️Delayed response to requests or service needs
🤷Lack of coordination and communication among staff
🚪Inconvenience with room keys and security measures

What this place has to offer

Things to do and ways to relaxCasino, Fitness center, Game room, Hot tub, Massage, Nightclub, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom, Tours, Yoga room

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingRoom service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, French, Russian

Cloud Hotel and Suites is perfectly located for both business and leisure guests in Nairobi. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. To be found at the hotel are 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out. Each guestroom is elegantly furnished and equipped with handy amenities. Take a break from a long day and make use of fitness center, sauna, outdoor pool, indoor pool, spa. Discover all Nairobi has to offer by making Cloud Hotel and Suites your base.