Malayan Railway Administration Building - 2.52 km from property

Titiwangsa Lake Garden - 2.53 km from property

Masjid Jamek of Kuala Lumpur - 1.73 km from property

Kuala Lumpur City Centre - 1.81 km from property

Ascott Kuala Lumpur

Kuala Lumpur, Malaysia

8.7Rating

ExcellentRated by Guests

4310Reviews

What to expect

Pros

🛌Comfortable beds and pillows for a good night's sleep
🌟Friendly and professional hotel staff
🍽️Spacious and well-appointed rooms
🏊Great amenities like swimming pool, gym, and spa
🧳Convenient location for exploring the area
🧁Nice layout and design of the hotel
🚗Surrounded by many restaurants and easy access to food options
🎁Personalized and thoughtful service for special occasions
☕Convenient amenities like DIY coffee machine and laundry service
🌆Prime location in downtown with easy access to attractions

Cons

🦗Issues with cleanliness, including stains, dust, and unclean rooms
🥐Limited or unsatisfying buffet options for breakfast
🔒Confusing layout of the hotel, especially navigating with the elevator
🌡️Issues with room temperature control and air conditioning problems
🔊Poor wifi connection making internet usage difficult
🚪Issues with balcony doors left open and lack of attention to security
🧰Delays and inefficiencies in addressing guest requests or room changes
💼Lack of bellboy or staff assistance with luggage and check-in process
🎾Disappointing amenities like tennis court prioritizing other guests
🚕Issues with transportation services, like missed airport transfer arrangements

What this place has to offer

Things to do and ways to relaxFitness center, Hot tub, Massage, Pool with view, Sauna, Spa, Spa/sauna, Steamroom, Tennis court

Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingKitchen

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Chinese [Mandarin], Chinese [Cantonese], Indonesian, Malay

Ascott Kuala Lumpur is perfectly located for both business and leisure guests in Kuala Lumpur. The property features a wide range of facilities to make your stay a pleasant experience. All the necessary facilities, including free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping, kitchen, are at hand. Each guestroom is elegantly furnished and equipped with handy amenities. To enhance guests' stay, the hotel offers recreational facilities such as hot tub, fitness center, golf course (within 3 km), outdoor pool, spa. Friendly staff, great facilities and close proximity to all that Kuala Lumpur has to offer are three great reasons you should stay at Ascott Kuala Lumpur.