Sheraton Kansas City Hotel at Crown Center
8.4Rating
ExcellentRated by Guests
2,124Reviews
What to expect
Pros
- 🏖️Beautiful views of the city from high floors
- 🧘♂️Spacious and comfortable rooms with great amenities
- 🍳Good breakfast options for elite status guests
- 🏊♂️Outdoor pool with a nice city view
- 🚗Easy and convenient self-parking options
- 🍸Lovely lobby and common areas
- 🌆Connected to various attractions and shopping areas
- 🛏️Comfortable beds with clean linens
- 🍵Starbucks in the lobby for convenience
- 🏞️Great city views from the rooms
Cons
- 🧹Rooms had a musty or cigarette smoke smell
- 🚪Issues with cleanliness - hairs in the bathroom and red 'stuff' on light switch
- 🌡️Inconsistent room temperature control and AC issues
- 🚿Bathroom amenities were lacking or not properly restocked
- 💸High parking fees and additional charges for amenities like WiFi
- 🍽️Limited dining options on-site, with some restaurants closed or overpriced
- 🛎️Slow or unresponsive customer service, especially at night
- 🛠️Maintenance issues like broken ice machines, TV remotes, and bathroom vents
- 🔊Noise disturbances in the hallway or from the elevators
- 👎Unmet expectations for elite status benefits and room upgrades
What this place has to offer
Things to do and ways to relaxBowling alley, Fitness center, Hiking, Hot tub, Pool with view
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Room service [24-hour], Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, Italian, Russian
Located in Crown Center, Sheraton Kansas City Hotel at Crown Center is a perfect starting point from which to explore Kansas City (MO). The property has everything you need for a comfortable stay. Service-minded staff will welcome and guide you at Sheraton Kansas City Hotel at Crown Center. Some of the well-appointed guestrooms feature flat screen television, air conditioning, desk, alarm clock, iPod docking station. The property offers various recreational opportunities. For reliable service and professional staff, Sheraton Kansas City Hotel at Crown Center caters to your needs.
Where you'll be sleeping
26 m²
Guest room, 1 King
1 king bed
26 m²
Club level, Guest room, 1 King, High floor
1 king bed
51 m²
Junior Suite, 1 King, Corner room, High floor
1 king bed
26 m²
Club level, Guest room, 2 Double, High floor
2 double beds
80 m²
1 Bedroom Executive Suite, 1 King, Corner room
1 king bed
43 m²
Studio Suite, 1 Queen, Skyline view, High floor
1 queen bed
101 m²
Luxury Suite, Club level, 1 Bedroom Presidential Suite
1 king bed
26 m²
Guest room, 2 Double
2 double beds
25 m²
Deluxe King Room with Club Lounge Access
1 king bed
Traditional
1 super king bed
What other guests say about this hotel
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