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Premium Lake View Room - View
Cau The Huc - 180 m from property
Hoàn Kiếm Lake - 440 m from property
Uncle's Ho Mausoleum - 1.95 km from property
Tran Quoc Pagoda - 2.19 km from property
West Lake - 3.61 km from property
San City View Double or Twin Room - Bed
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San Grand Hotel

Hanoi, Vietnam

9.5Rating
ExceptionalRated by Guests
1,612Reviews

What to expect

Pros

  • 🌟Exceptional customer service from staff like Lily, Ruby, Kylie, and Daniel
  • 🛏️Comfortable and clean rooms with high-quality beds
  • 🍳Delicious breakfast with ample choices
  • 🏨Convenient location near main attractions and the lake
  • 🎶Live music and great views at the Avengers themed Sky Bar
  • 👍Friendly and helpful staff throughout the hotel
  • 🍜Good quality and tasty food, especially the pho
  • 🌅Stunning views from rooftop bar and rooms facing the lake
  • 🛠️Modern facilities and well-equipped rooms
  • 🚗Quiet environment for a peaceful night's sleep

Cons

  • 🚿Inconsistent water temperature in showers
  • 👂Poor internal sound-proofing causing disturbances
  • 🔥❄️Shower temperature fluctuations from hot to cold
  • 🚕Difficulty booking taxis and food at the location
  • 🥤Higher prices at the Sky Bar compared to other places
  • 🛌Pillows too high for comfort in some rooms
  • 🗑️Bathroom rubbish bin lacking a lid
  • 🚨Lack of city view in 'city view' rooms
  • 🚢Disappointing second boat experience on excursions
  • 🌧️Weather impacting rooftop bar enjoyment

What this place has to offer

Things to do and ways to relaxBody scrub, Foot bath, Hot tub, Massage, Nightclub, On-site entertainment, Sauna, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Dining, drinking, and snackingBreakfast [free]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Vietnamese

Set in a prime location of Hanoi, O'gallery Classy Hotel & Spa puts everything the city has to offer just outside your doorstep. The property features a wide range of facilities to make your stay a pleasant experience. All the necessary facilities, including free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service, ticket service, are at hand. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as flat screen television, clothes rack, complimentary instant coffee, complimentary tea, free welcome drink. Access to the property's spa will further enhance your already satisfying stay. For reliable service and professional staff, O'gallery Classy Hotel & Spa caters to your needs.

Where you'll be sleeping

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58 m²

Premier Connecting Rooms

2 queen beds

Premium Lake View Room image 1
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26 m²

Premium Lake View Room

1 queen bed

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68 m²

Grand Lake View Suite

1 king bed or 1 queen bed or 1 super king bed

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58 m²

Family Connecting Rooms

1 double bed & 2 single beds or 1 king bed

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Senior Suite with Balcony image 8
42 m²

Senior Suite with Balcony

1 queen bed

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26 m²

San City View Double or Twin Room

1 king bed or 2 single beds

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36 m²

Executive City View Room

1 queen bed

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24 m²

Deluxe Double with Window

1 queen bed

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24 m²

Deluxe Double with window

1 queen bed

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22 m²

Deluxe Double Room - No View

1 queen bed

What other guests say about this hotel

  • 1

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San Grand HotelHanoi, Vietnam

Where you'll be staying